Transform Your Delivery Accuracy with Solange
Boost your business performance with expert consultation that enhances delivery accuracy by 15% or more. Leverage proven methodologies to streamline operations, eliminate bottlenecks, and create sustainable improvements to your delivery chain.
Meet Solange: Your Delivery Chain Expert
Industry Experience
With over 12 years in supply chain optimisation, Solange brings unparalleled expertise to every client engagement. Her methodical approach consistently delivers improvements of 15% or more in delivery accuracy across diverse industries.
Global Reach
Having successfully delivered transformational projects throughout the UK and European Union, Solange understands the nuanced challenges of both local and international supply chains.
Results-Driven
Every consultation focuses on measurable outcomes with clear ROI. Solange's clients benefit from sustainable improvements that directly impact their bottom line and customer satisfaction metrics.
The Map
The Delivery Chain Approach
Comprehensive Mapping
I conduct end-to-end mapping of your entire delivery chain, from initial order placement through to final fulfilment. This holistic view reveals connections and dependencies that often remain hidden in siloed operations.
Data-Driven Assessment
Utilising advanced Lean Six Sigma techniques, we analyse performance metrics to identify inefficiencies and variation in your processes. This evidence-based approach ensures improvements target genuine pain points rather than symptoms.
Visual Process Documentation
We create clear visual process maps that ensure all stakeholders—from executives to frontline staff—understand the current state and future improvements. This shared understanding is crucial for successful implementation.
Identify Bottlenecks in Your Workflow
Root Cause Analysis
Using value stream mapping techniques, we identify the underlying causes of delivery failures, not just the symptoms. This deep-dive approach reveals issues that traditional audits might miss.
Common Bottlenecks
From warehousing delays to miscommunication during handovers, we've seen countless real-world examples of what disrupts delivery chains and can quickly spot similar patterns in your operations.
Focused Intervention
Our analysis typically identifies 2-5 critical pain points that, when addressed, will yield the greatest improvements in delivery accuracy and customer satisfaction.
Performance Gaps
We quantify the impact of each bottleneck on your delivery performance, providing clear metrics on how much each issue affects your bottom line.
Prioritise High-Impact Fixes
Quick Wins
Low-effort, high-impact improvements that deliver immediate results
Strategic Initiatives
Medium-term projects with significant ROI
Foundational Improvements
Fundamental changes that create lasting excellence
We use a weighted impact versus effort matrix to rank potential improvements, ensuring your resources are allocated for maximum effect. Our clients typically see a 25% reduction in late deliveries by focusing solely on their top two issues—a targeted approach that delivers substantial results without overwhelming your team or budget.
Embed Daily Operational Discipline
1
Visual Management Systems
We design and implement custom dashboards and visual management tools that make performance visible to everyone, creating accountability and highlighting issues before they affect delivery.
2
Daily Stand-Up Routines
Short, focused daily meetings keep teams aligned and problems visible. These structured check-ins prevent issues from being hidden and ensure continuous improvement becomes part of the culture.
3
Process Ownership Training
We work with team leaders to develop the skills needed to own and improve their processes. This empowerment creates sustainable change that continues long after our engagement ends.
4
Behavioral Change Support
Our approach increases staff compliance by an average of 20% through clear expectations, visual controls, and effective leadership coaching—turning new practices into lasting habits.
Measure & Sustain Improvements
Custom KPI Suite
We implement tailored performance indicators that matter most to your business, including On-Time In Full (OTIF) metrics, cycle time measurements, and accuracy tracking. These KPIs provide actionable insights rather than vanity metrics.
Automated Tracking
Our solutions include automated data collection and reporting tools that reduce the burden on your team while increasing visibility. Real-time dashboards keep everyone focused on performance without manual data entry.
Quarterly Health-Checks
We don't just implement and leave. Our partnership includes regular check-ins to ensure adoption, address emerging challenges, and quantify ROI. This ongoing support ensures improvements stick and continue to deliver value.
Success Stories & Start Your Journey
32%
Improvement
Client reduced late deliveries by nearly a third within 90 days
£250K
Annual Savings
"Saved us £250k/year in failed deliveries" - UK Distribution
18%
OTIF Increase
E-commerce retailer improved On-Time In Full performance within one quarter
45 min
Free Consultation
Discover your delivery chain improvement potential with no obligation
Ready to transform your delivery accuracy? Book your complimentary 45-minute consultation today and receive a high-level assessment of your current delivery chain with identification of potential quick wins. No obligation, just actionable insights to start your improvement journey.